Terms of Service

Last updated: January 6, 2026

1. Acceptance of Terms

By accessing and using Storyledge ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our service.

2. Description of Service

Storyledge provides automated social media content creation and posting services for digital marketing agencies. Our service includes:

  • AI-powered logo animation and brand color extraction
  • Automated video content generation with brand overlays
  • Scheduled posting to LinkedIn, X, Facebook, and Instagram
  • Customer portal for content preview and management
  • Customer support via chat
3. Subscription and Payment

Subscription Fee

Our service is provided on a monthly subscription basis at $259 per month. Payment is processed through Stripe.

Billing

You will be billed monthly in advance. Payments are non-refundable except as required by law.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for unused portions of the service.

4. Content and Posting

Content Delivery

We provide 8 professional video posts per month, distributed across your connected social media platforms approximately every 4 days.

Content Ownership

You retain rights to your original logo and brand materials. Generated videos and animated logos are created using our proprietary templates, processes, and technology. While the content is created for your exclusive use on social media platforms, the videos and animated logos remain accessible only through our service platform and are not available for download or offline use.

Content Modification

You may edit post copy and hashtags. Videos cannot be modified. You may skip posts you don't want, but no replacement content or refunds are provided.

Content Standards

All content must comply with the terms of service of the respective social media platforms and applicable laws.

5. Social Media Account Access

Account Credentials

You are responsible for providing accurate login credentials for your social media accounts. We store these credentials securely using encryption.

Authorized Use

By providing your credentials, you authorize us to post content to your social media accounts as described in our service.

Account Security

You are responsible for maintaining the security of your social media accounts. Notify us immediately if you suspect unauthorized access.

6. User Responsibilities
  • Provide accurate account information and keep it updated
  • Ensure you have the right to use any logos or brand materials you provide
  • Comply with all applicable laws and social media platform terms
  • Monitor your social media accounts and the content we post
  • Maintain the confidentiality of your account credentials
  • Use the service only for legitimate business purposes
7. Prohibited Uses

You may not use our service to:

  • Post illegal, harmful, or offensive content
  • Violate any social media platform's terms of service
  • Infringe on intellectual property rights
  • Spam or engage in deceptive practices
  • Attempt to reverse engineer or copy our service
  • Share your account access with unauthorized parties
8. Service Availability

Uptime

We strive to maintain high service availability but do not guarantee 100% uptime. Scheduled maintenance will be announced in advance when possible.

Platform Dependencies

Our service depends on third-party social media platforms. We are not responsible for disruptions caused by changes to these platforms' APIs or policies.

9. Limitation of Liability

To the maximum extent permitted by law, Storyledge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims related to the service shall not exceed the amount you paid for the service in the 12 months preceding the claim.

10. Intellectual Property

Our IP

Storyledge, our logo, proprietary video templates, animation processes, and technology are owned by us and protected by intellectual property laws.

Your IP

You retain ownership of your original logos, brand materials, and any content you provide. You grant us a license to use these materials solely to provide our service.

Generated Content

Videos and animated logos created through our service combine your brand materials with our proprietary templates and processes. While created for your exclusive social media use, these generated assets are only accessible through our platform during your active subscription. The underlying animation technology, video templates, and production processes remain our intellectual property.

Service-Based Access

Our service provides automated posting to social media platforms rather than file delivery. Generated content is not available for download from our platform or by request, ensuring the integrity of our subscription-based service model.

11. Termination

By You

You may terminate your account at any time by canceling your subscription through your account settings.

By Us

We may terminate or suspend your account if you violate these terms, fail to pay fees, or for any reason with 30 days' notice.

Effect of Termination

Upon termination, your access to the service will cease, and we will delete your data according to our Privacy Policy.

12. Changes to Terms

We may modify these Terms of Service at any time. We will notify you of material changes by email or through our service. Continued use after changes indicates acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of the jurisdiction where Storyledge is incorporated. Any disputes will be resolved through binding arbitration.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Storyledge

Email: hello@storyledge.com